Getting Fleet Electrification Right from the Start (Adam Seifert)

In this episode we speak with Adam Seifert, Director, Fleet Advisory & Analytics, Inspiration Mobility, about learning from early EV fleet adopters and avoiding making the same mistakes when beginning to transition fleets to electric. Everything from driver behavior and adoption, to charging infrastructure and which vehicles are right for you - there are some key elements that need to be mapped out before making the jump into electric. There has been significant progress in moving fleet electrification forward, and with the best practices established from those early pioneers, fleet companies of any size are set up for success for their electric transition. 

How far along are you in transitioning your fleet to electric?

https://ridecell.com/
https://www.linkedin.com/company/ridecell/
https://twitter.com/ridecell

Transcript

WEBVTT - This file was automatically generated

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You are listening to the Mile Marker Podcast,

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where we explore trends and innovations in fleet automation

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and shared mobility, helping fleet based businesses make

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better informed decisions

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and achieve full digital transformation.

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Welcome everyone to another episode

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of the Mile Marker podcast.

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I'm Angela Samoes, your host,

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and today we have Adam Siefert, who is Director

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of Fleet Advisory and Analytics

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for Inspiration Mobility. Welcome, Adam.

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Hi. Thank you. Thank you for having me.

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So, Adam, I know that you started out as a fleet manager

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and then you moved into a consulting role.

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So talk to us a little bit about that

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and so how, you know, how you got into it

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and then how, you know, the role of a fleet manager

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and a consultant kind of differs

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and then some of the things that you're seeing.

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Yeah, so, uh, when I entered as a fleet manager, uh,

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fleet manager role can be very challenging,

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but also very rewarding.

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And it, I think it's that dynamic nature of the role

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that really excited me that things change, you know,

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every week and when you move, uh, into consulting,

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what, uh, excited me was the

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ability to work with many fleets.

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Hmm. And so having more time to be able to dig into, well,

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what are, what are your challenges that you're working on?

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And to apply some things

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that I learned from maybe one sector

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or one fleet to another organization. Oh, that's

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Good. Okay. So yeah, so

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like depending on the kind of fleet,

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maybe it's a heavy trucking fleet versus a more

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of a consumer vehicle fleet or just the different purposes.

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And I think that, uh, specific to that,

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there are some trends that are across fleets that, uh,

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are attributed to fleets with across the industry.

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Okay. But you can also learn from other industries too.

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And so that's where when you have this scope of

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no fleet manager will know less about their

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organization than their supplier.

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Right. That's what you're there for. You're the expert.

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You know everything about your operation

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and what your needs are, and it's providing that as a,

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you know, source of data to a third party

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or a consultant who might have other exter external sources

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or case studies, and being able to understand

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where we match the opportunity

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with the solutions that might exist.

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Got it. So give us some examples of lessons from one type

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of fleet that you have been able to apply

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to a different type of fleet.

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Yep. So, uh, when,

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when an organization is facing a challenge, uh,

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that especially that falls on the fleet manager,

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it's often the first time that they face that.

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So one fleet that we're working with is working

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through a merger and acquisition Mm-Hmm.

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Okay. And that is not uncommon is

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a very common challenge Mm-Hmm.

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That every fleet manager is, is facing,

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that every fleet manager either has faced or will face.

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And, but it was unique to that organization.

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And so understanding

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how do I right size right spec my inventory?

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How do I bring together the culture

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of the different drivers,

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the different organizations and, and the right units?

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And that's where the greatest opportunity

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for a fleet manager and,

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and how you can become most successful is by ensuring

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that you're constantly connecting

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and learning either through a secured, you know, free

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or paid resource to be able to walk you through that

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or other fleet managers

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and finding out, you know, who, who has faced this challenge

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before and can help walk me through that solution or ha

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or knows someone that might have the right approach.

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Okay. And you are now with Inspiration Mobility,

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which is a EV focused, uh,

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fleet consulting company, correct?

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Yes. So go

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Ahead. So, uh, fleet management

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Company. Fleet

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Management company. Okay. Got,

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um,

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and so you were just talking about, you know,

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whether it's the acquisition and, and the transition.

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So what are some of the challenges when it comes

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to electrification when maybe some of the merger

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and acquisition happens or a,

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a fleet company is just looking

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to make the transition to electric?

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So electric vehicles typically are the right solution

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for an organization based on the, the goals that they have

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that they're looking to achieve.

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Maybe they have some sort of, they operate in some sort

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of area that they have some sort of regulatory compliance,

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so they don't have much of an option.

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They need to figure out where they will work for them.

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It might be because they have some sort of goal

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where they wanna reduce emissions

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or increase the number of zero emission vehicles in the

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fleet, either driven by their constituents,

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by their senior leaders,

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or by, you know, maybe their multinational fleet.

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And, and it's a, and it's a global goal. Mm-Hmm.

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The third one is TCO savings.

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So we are at a point now

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where specifically in light duty applications,

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but also heavy duty applications where there's a lot

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of incentive, good incentive programs out there

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where fleets can see

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an oppor can see reduced total lifecycle costs.

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Mm-Hmm. Which, depending on how you finance or,

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or lease your assets, you

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can actually see that in the first year.

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And so if you're under specific cost constraints, who,

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you know, everyone always faces that,

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but if that's a real initiative for your organization,

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there's an opportunity for basically every fleet

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that I've looked at for,

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to bring down cost in certain areas with EVs.

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And so when you're approaching, depending on

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how you're approaching electrification really changes,

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you know, where, where you start Mm-Hmm.

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And every fleet where they should start is by understanding

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what is the future of what my fleet job needs to be.

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I'm buying these assets for three years, four years,

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maybe seven or 10 years

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or more for, for, for heavier assets.

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And I need to be able to make decisions based on

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what the future need of my operation is going to be.

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And so getting a lot of good information on

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who your stakeholders are, where they think

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that their future needs lie, as well as what,

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what is the operational requirements today?

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So getting a good understanding

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of do these vehicles go home with drivers?

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Mm-Hmm. Do they stay at depots? Mm-Hmm.

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And what does that mean? You know, what type

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of home do they stay in?

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Is it something that would be feasible

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or, you know, cost effective

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to have a charging solution for them?

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Or should they be, you know, the second, third, fourth wave

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of EVs in my organization?

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Likewise for depots, do we rent the facility

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or is at least how, or do we own it?

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How much longer do we have?

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And is it something that we can simply park and charge at?

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Or there's some other complexity there.

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Taking that approach to help prior parse out

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and prioritize where EVs fit in the fleet today is,

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is the most important place on where to start.

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Because when you have a poor first experience Mm-Hmm.

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That's what slows people down. That's what people say.

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You know, I, I don't see cost savings. Right.

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This is causing me to have some,

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or causing my drivers, you know, stress

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around their anxiety, around their range or,

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or they won't use these vehicles.

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It's one of my pool vehicles.

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And no one will grab it for the routes.

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And we've, we've heard of numerous situations

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where EVs are parked in front of chargers.

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And so that way, you know, no one has to see that challenge.

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And, you know, that's, uh, really unfortunate

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because you're eating that additional cost.

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You're, you're slowing down the way

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that your organization needs to adopt to this change and to,

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and to learn and, and, uh, grow

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and take advantage of

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what will become over time more apparent, more easy

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to access, better understood by your drivers

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and, and drive down your cost.

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So I'm curious, so, you know, when

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like electrification first came on the scene

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and talk of, you know, transitioning fleets to electric

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and there were some addit initial challenges, right?

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Things like, okay, where do you source your vehicles

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and what's the charging protocol gonna be like,

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and infrastructure and all those kinds of things.

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So has, what are some of those initial challenges

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that have been solved?

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Right? Like, that's not an issue anymore.

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We've got that down pat.

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And then what are some of the current challenges

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that you're seeing?

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Okay, now we're really dealing with this. Right? So Yep.

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'cause then then follow up to that is be like,

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where do you see things in like five years, right?

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Yep. The historical challenges.

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Anyone who hasn't had an EV in their fleet today,

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you can really take advantage of these things

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that people learned maybe the hard way, right?

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In 2020 mm-hmm. 20 21, 20 22.

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And some of those fleets purchased their EVs

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before they had the right charging solution figured out.

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And so I, numerous fleets

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who ended up returning those EV oh wows and, and,

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and trying to find a, a new home

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for them from their supplier

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because understanding the charging is,

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is something new for fleet managers.

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We never had to do anything more than just

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set them up with a gas card.

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Maybe some people have onsite fueling Mm-Hmm.

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But really thinking through, Hey, you have an opportunity

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to have a better fueling experience.

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You never have to go to a gas station.

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But that would involve me installing a charger at your home

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that you plug into at night.

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And if that's something that works for you, then,

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then it ends up being a better experience.

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But the, but the trip up that happened first is not talking

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to those drivers and not understanding, getting some

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of the initial data

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and collecting that to understand

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who has the highest feasibility

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and who would, you know, end up having the lowest cost

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for us to roll these, these EVs out.

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So charging has to be, if not part

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of the initial conversation, um, it,

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it probably has to come first Okay.

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To under to, to bring that together.

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The second piece would be ev model availability. Mm-Hmm.

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And this is something that has changed pretty dramatically

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over the past three years and,

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and will continue to do

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so over the next three to five years.

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There was a limited number of EVs available

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for fleet use cases in 20 21, 20 22.

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Some of these, some of this technology was really solid

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and gave drivers a good experience.

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Some of it was a little bit more limited,

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maybe the range was a little bit too low based on

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what you effectively drive every day.

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And that wasn't understood at the beginning

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or it wasn't, you know, kind of mapped well.

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Mm-Hmm mm-Hmm. The other piece is the cost of the vehicle

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and, and making sure that you get into the right spec.

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So if you are looking

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for a full size electric pickup truck today, not only has

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that cost come down a bit,

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but also there are, there are a few options out there

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for you to look at today.

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There don't exist compact electric pickups.

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So you're really looking at going up in spec

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to move to one of those vehicles.

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That's a challenge that exists today

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00:10:25.685 --> 00:10:27.965
that we don't believe will exist in three

254
00:10:27.965 --> 00:10:29.165
to five years from now based on

255
00:10:29.165 --> 00:10:30.285
what the OEMs are bringing out.

256
00:10:30.315 --> 00:10:32.445
Similar in the van category, right? Okay.

257
00:10:32.845 --> 00:10:35.405
Electric cargo vans, multiple models available today

258
00:10:35.635 --> 00:10:37.925
that a fleet can look at that will really

259
00:10:38.585 --> 00:10:39.685
do what they need to do.

260
00:10:40.265 --> 00:10:43.485
And there's also been good education from the upfitting side

261
00:10:43.485 --> 00:10:46.085
of the equation of how those vehicles are different.

262
00:10:46.665 --> 00:10:48.485
So you don't end up with a, a vehicle

263
00:10:48.495 --> 00:10:50.485
where you drill into the, you know, where

264
00:10:50.485 --> 00:10:51.525
where there might be a battery.

265
00:10:51.705 --> 00:10:54.365
You know, all, all of those configurations have been,

266
00:10:54.675 --> 00:10:57.125
have been really worked out from up, uh,

267
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from Upfitting partners.

268
00:10:58.625 --> 00:11:01.445
And so there's, there's better understanding across the,

269
00:11:01.865 --> 00:11:05.885
the supply chain of the vehicle of what they require to get

270
00:11:05.885 --> 00:11:09.325
to the driver to be built out, you know, in their charging

271
00:11:10.105 --> 00:11:11.165
and, and from there on.

272
00:11:11.385 --> 00:11:13.165
That's really exciting. So there's been

273
00:11:13.475 --> 00:11:14.685
real progress there.

274
00:11:14.865 --> 00:11:16.165
So it's, it's really cool to hear

275
00:11:16.495 --> 00:11:18.325
There is there, there are some gaps today,

276
00:11:18.585 --> 00:11:19.885
but that's where if there

277
00:11:19.885 --> 00:11:21.485
Will be, you know, even in five years right?

278
00:11:21.485 --> 00:11:24.165
Like, you just kinda continue troubleshooting.

279
00:11:24.265 --> 00:11:25.325
So, sorry, go ahead.

280
00:11:25.825 --> 00:11:28.285
No, I I think one of the gaps i I, you just kind

281
00:11:28.285 --> 00:11:29.725
of reminded me, one of the gaps

282
00:11:29.725 --> 00:11:33.165
that exists on the gas vehicle side today is there is no

283
00:11:33.255 --> 00:11:35.925
small van anymore that was really taken away.

284
00:11:35.925 --> 00:11:37.965
None of the major OEMs are, are making that city van,

285
00:11:37.965 --> 00:11:39.805
which was a, a staple Mm-Hmm.

286
00:11:39.885 --> 00:11:43.045
In a large number of vocational and service fleets.

287
00:11:43.465 --> 00:11:44.765
And a lot of those fleets had

288
00:11:44.765 --> 00:11:46.725
to figure out if they're moving into an SUVA

289
00:11:46.725 --> 00:11:48.125
minivan, a a light truck.

290
00:11:48.745 --> 00:11:50.685
And there have been some announcements

291
00:11:50.685 --> 00:11:53.205
that there might be some movement in that direction,

292
00:11:53.545 --> 00:11:55.885
but it's really, it, it starts with a conversation around

293
00:11:55.955 --> 00:11:57.325
what does my fleet need to do?

294
00:11:57.545 --> 00:11:59.685
And is there a vehicle out there that can do it today?

295
00:11:59.895 --> 00:12:02.125
Those use cases are increasing, but, uh,

296
00:12:02.185 --> 00:12:03.925
but that's, that's really one of the,

297
00:12:03.985 --> 00:12:06.125
the stumbling blocks is if you start with the wrong vehicle.

298
00:12:06.185 --> 00:12:07.165
Mm-Hmm. That, that, uh,

299
00:12:07.165 --> 00:12:08.725
you're, you're really catching up from there. Right.

300
00:12:09.025 --> 00:12:12.885
So we're recording this episode from ALA here in San

301
00:12:12.885 --> 00:12:15.165
Antonio, and you're actually speaking, uh,

302
00:12:15.165 --> 00:12:16.885
at the conference on electrification.

303
00:12:17.425 --> 00:12:20.485
Um, so can you give us a little hint about

304
00:12:20.485 --> 00:12:21.685
what you are going to talk about,

305
00:12:21.745 --> 00:12:23.205
and then what are some of the action items

306
00:12:23.205 --> 00:12:24.765
that you're hoping, uh,

307
00:12:24.765 --> 00:12:28.285
those in the audience take from your, your, your talk?

308
00:12:29.395 --> 00:12:32.605
Yeah. Electrification, when done right,

309
00:12:33.265 --> 00:12:36.085
can provide a great opportunity for fleets

310
00:12:36.545 --> 00:12:38.605
to improve their driver experience,

311
00:12:38.705 --> 00:12:41.445
to reach their stakeholder goals or to bring down costs.

312
00:12:42.145 --> 00:12:43.845
But there are challenges with it.

313
00:12:44.385 --> 00:12:48.925
And if you don't line that up right, you could end up with

314
00:12:49.465 --> 00:12:50.645
really losing out.

315
00:12:50.945 --> 00:12:53.965
You could lose in higher costs, you could lose trust

316
00:12:54.115 --> 00:12:55.845
with your drivers, with your organization.

317
00:12:56.785 --> 00:13:01.645
And so ex finding ways to ensure success

318
00:13:01.945 --> 00:13:03.485
for that, those initial deployments

319
00:13:03.745 --> 00:13:06.365
and building a cohesive plan

320
00:13:06.385 --> 00:13:10.605
and bringing together your team around this strategy is

321
00:13:10.835 --> 00:13:14.525
what allows fleets today that we've seen fine savings

322
00:13:14.825 --> 00:13:17.245
and find, you know, greater, more efficient operations.

323
00:13:18.045 --> 00:13:19.805
I am, I'm hopeful that people who come

324
00:13:19.805 --> 00:13:23.645
to the session tomorrow will take away some of the key items

325
00:13:24.105 --> 00:13:28.765
to, to prepare for as well as the questions

326
00:13:28.785 --> 00:13:30.645
to ask their potential partners.

327
00:13:30.715 --> 00:13:33.325
Because more than anything else, this is about partnership.

328
00:13:33.875 --> 00:13:37.565
This is about not, there's, there's very few partners

329
00:13:37.825 --> 00:13:41.685
who have had experience across the entire value chain of

330
00:13:41.685 --> 00:13:45.565
what electric vehicle operation, infrastructure installation

331
00:13:45.705 --> 00:13:47.165
and driver experience looks like.

332
00:13:47.705 --> 00:13:49.965
And so getting smarter about some

333
00:13:49.965 --> 00:13:52.005
of those questions on the front end will allow a fleet

334
00:13:52.005 --> 00:13:54.685
manager to be able to better build a better plan.

335
00:13:54.995 --> 00:13:56.005
Well, and as we said earlier,

336
00:13:56.315 --> 00:13:58.485
because there's been so much progress made already,

337
00:13:58.665 --> 00:14:00.885
you learn from those that kind of Right.

338
00:14:00.885 --> 00:14:02.965
Learn the hard way. Right. You know, uh,

339
00:14:03.135 --> 00:14:05.605
those questions are already sort of mapped out for them,

340
00:14:05.665 --> 00:14:07.845
so they just have to take the best practices and,

341
00:14:07.905 --> 00:14:09.045
and create a good plan.

342
00:14:09.045 --> 00:14:11.685
There's no need to wing it anymore. Right. Definitely.

343
00:14:12.225 --> 00:14:15.285
So as somebody that, you know, focuses on electrification

344
00:14:15.585 --> 00:14:19.845
and the newest technologies, what, what are you seeing

345
00:14:20.705 --> 00:14:23.165
or what do you think we will see in the next, you know,

346
00:14:23.165 --> 00:14:26.205
three to five years when it comes to new technologies

347
00:14:26.505 --> 00:14:28.925
or just advancements in kind of the existing areas

348
00:14:28.995 --> 00:14:31.965
that we're seeing kind of take momentum right now

349
00:14:33.225 --> 00:14:34.805
In the next three to five years?

350
00:14:34.855 --> 00:14:37.365
There are several trends

351
00:14:37.385 --> 00:14:38.725
and new technologies that we're going

352
00:14:38.725 --> 00:14:40.765
to see advancements within fleet.

353
00:14:41.465 --> 00:14:44.965
One area will be in the, on the side of safety. Okay.

354
00:14:44.965 --> 00:14:47.445
There are a large number of fleets where their,

355
00:14:47.855 --> 00:14:52.005
their number one initiative for this year is, is focused

356
00:14:52.005 --> 00:14:53.365
around safety, and it's focused

357
00:14:53.365 --> 00:14:55.605
around AI enabled safety camera systems.

358
00:14:56.385 --> 00:15:00.205
And so we, we know the value of a good safety system

359
00:15:00.305 --> 00:15:02.205
and a good safety program or,

360
00:15:02.265 --> 00:15:05.125
or using telematics to enhance that program.

361
00:15:06.235 --> 00:15:09.245
Body repair costs start at three or $5,000

362
00:15:09.505 --> 00:15:10.885
and go up much more from there.

363
00:15:10.885 --> 00:15:13.805
Workers' comp claims can start at 15 or $20,000

364
00:15:13.905 --> 00:15:15.245
and more serious claims can,

365
00:15:15.425 --> 00:15:17.805
can significantly exponentially rise.

366
00:15:18.705 --> 00:15:21.365
So investing in some of these systems is,

367
00:15:21.585 --> 00:15:23.565
it might not be cheap on the,

368
00:15:23.565 --> 00:15:25.125
on the front end when you think about some

369
00:15:25.125 --> 00:15:26.565
of the other investments that you've made.

370
00:15:26.945 --> 00:15:29.805
But training and, and bringing down those costs

371
00:15:29.865 --> 00:15:33.405
and improving safety is, is, uh, is a great opportunity

372
00:15:33.405 --> 00:15:34.965
that some of these technologies can afford.

373
00:15:35.145 --> 00:15:39.205
So that's, that's one. A second one would be along

374
00:15:39.205 --> 00:15:40.325
the lines of automation.

375
00:15:40.585 --> 00:15:43.525
Mm mm-Hmm. So we are, we're, we all talked about,

376
00:15:43.605 --> 00:15:46.165
I think it was 2017 when everyone got very excited

377
00:15:46.165 --> 00:15:48.405
for the first time around, uh, autonomous vehicles.

378
00:15:48.465 --> 00:15:50.445
Oh, okay. And while, and while there are,

379
00:15:51.695 --> 00:15:53.925
while there are autonomous vehicles on the road today

380
00:15:54.015 --> 00:15:55.085
delivering products

381
00:15:55.085 --> 00:15:59.125
and delivering people, you should really broaden your

382
00:15:59.405 --> 00:16:02.765
approach to automation across the entire interaction

383
00:16:02.865 --> 00:16:03.965
of your vehicle

384
00:16:04.105 --> 00:16:07.045
and its data with the jobs that your drivers are doing

385
00:16:07.065 --> 00:16:08.365
and the customers that they're serving.

386
00:16:09.265 --> 00:16:12.885
And so the, the vehicle is really becoming a bit of a,

387
00:16:13.005 --> 00:16:14.525
a smartphone on wheels Mm-Hmm.

388
00:16:14.825 --> 00:16:18.605
And so taking the technology that you have access to as well

389
00:16:18.605 --> 00:16:19.725
as the other tools that your drivers

390
00:16:20.065 --> 00:16:22.365
or business partners have access to, and,

391
00:16:22.625 --> 00:16:24.805
and taking time to understand

392
00:16:25.155 --> 00:16:27.005
what are the current workflows,

393
00:16:27.005 --> 00:16:28.685
the current business requirements that they have,

394
00:16:29.105 --> 00:16:31.565
and what are the manual tasks that they're doing, the things

395
00:16:31.565 --> 00:16:34.645
that they could be learning on the spot on the job while

396
00:16:34.645 --> 00:16:35.405
they're, while they're moving

397
00:16:35.405 --> 00:16:36.685
through their, through their day.

398
00:16:37.305 --> 00:16:39.645
And some of those advancements that are,

399
00:16:39.645 --> 00:16:42.885
that you have an opportunity to take advantage of, well,

400
00:16:43.095 --> 00:16:44.965
could completely change the way some

401
00:16:44.965 --> 00:16:47.045
of your drivers interact with their vehicles.

402
00:16:47.545 --> 00:16:50.245
And so automation is, is definitely a big piece on the,

403
00:16:50.305 --> 00:16:52.085
on the data side, maybe, maybe Mm-Hmm.

404
00:16:52.165 --> 00:16:53.965
On the technology and, and camera side, but,

405
00:16:53.965 --> 00:16:55.125
but more on the, on the data

406
00:16:55.125 --> 00:16:56.845
and the actual administration of the,

407
00:16:56.845 --> 00:16:58.285
of the fleet and their day-to-day job.

408
00:16:59.225 --> 00:17:01.965
The last piece is electrification. Mm-Hmm.

409
00:17:02.235 --> 00:17:03.885
It's, uh, recent numbers.

410
00:17:05.075 --> 00:17:08.325
Ford saw 14% of their total sales in August.

411
00:17:08.325 --> 00:17:10.365
Were EVs that's a, it's growing.

412
00:17:10.745 --> 00:17:12.245
That's a growing and large number.

413
00:17:12.465 --> 00:17:14.325
You know, people aren't sure

414
00:17:14.345 --> 00:17:16.205
how we can reach 100% over time,

415
00:17:16.345 --> 00:17:20.765
but it's, it's becoming inevitable that mo

416
00:17:20.875 --> 00:17:25.725
that many fleet applications will see 50 to 60% of ev sales,

417
00:17:26.065 --> 00:17:28.885
of, of total sales being electric vehicles by 2030.

418
00:17:29.625 --> 00:17:32.165
And so the question that a fleet manager will need

419
00:17:32.165 --> 00:17:35.925
to ask themselves is, where does their fleet stand?

420
00:17:36.185 --> 00:17:38.165
Are, are they in that, are they in that camp?

421
00:17:38.185 --> 00:17:41.285
And when they're starting to make decisions about the total

422
00:17:41.285 --> 00:17:43.165
cost of ownership, starting to flip for them

423
00:17:43.495 --> 00:17:45.685
where they might start saving money, or they,

424
00:17:45.705 --> 00:17:47.445
or they could, those que they're,

425
00:17:47.445 --> 00:17:49.085
they're gonna start getting asked those questions Mm-Hmm.

426
00:17:49.205 --> 00:17:51.765
And you, so you don't want to play catch up after the fact.

427
00:17:52.105 --> 00:17:54.245
So, so now is really the time to learn.

428
00:17:54.825 --> 00:17:56.965
The second piece too is you can imagine that

429
00:17:57.025 --> 00:17:59.205
as there's a growing ev sales market,

430
00:17:59.205 --> 00:18:01.925
there's actually declining ice resale market.

431
00:18:02.065 --> 00:18:04.405
Mm. And so if you're buying these gas

432
00:18:04.505 --> 00:18:05.925
or diesel, you know, cars

433
00:18:05.945 --> 00:18:09.285
or trucks, you're going to have a smaller market

434
00:18:09.345 --> 00:18:10.485
that's gonna be purchasing

435
00:18:10.485 --> 00:18:11.645
those vehicles at the end of the life.

436
00:18:11.645 --> 00:18:14.725
So there's a bit of uncertainty around residual values that,

437
00:18:14.745 --> 00:18:17.685
uh, that, that will start to appear, uh, over time.

438
00:18:18.025 --> 00:18:21.125
And the fleet manager as the in-house subject matter expert,

439
00:18:21.145 --> 00:18:24.845
the, the go-to really trying to reduce the risk

440
00:18:25.225 --> 00:18:28.085
of the organization when it comes to the vehicles, is going

441
00:18:28.085 --> 00:18:29.605
to be the person look to, to help Mm-Hmm.

442
00:18:29.715 --> 00:18:30.725
Plot that path forward.

443
00:18:31.405 --> 00:18:34.245
I would imagine it's a fun position

444
00:18:34.305 --> 00:18:36.805
to be in when you're looking at things like electrification

445
00:18:36.825 --> 00:18:40.765
and autonomy, because you're having to not only think about,

446
00:18:40.915 --> 00:18:44.005
okay, what do my customers need now in order to sort of make

447
00:18:44.005 --> 00:18:45.725
that transition or adopt those technologies,

448
00:18:45.825 --> 00:18:48.725
but what are they gonna need in a year, in five years?

449
00:18:48.825 --> 00:18:50.645
And what's the infrastructure gonna be like?

450
00:18:50.745 --> 00:18:53.525
And how much of our society is gonna be autonomous? Right.

451
00:18:53.525 --> 00:18:56.805
Because what I think is hilarious is I think a lot

452
00:18:56.805 --> 00:18:58.805
of people felt like, oh yeah, autonomous vehicles are here

453
00:18:58.805 --> 00:19:00.285
and in, in 10 years we're gonna be a

454
00:19:00.285 --> 00:19:01.365
fully autonomous society.

455
00:19:01.425 --> 00:19:03.885
And like that, that kind of flipped just will not happen.

456
00:19:03.885 --> 00:19:05.605
Right? Right. We, we might, you know,

457
00:19:05.665 --> 00:19:08.925
be the futuristic movie society in maybe 50

458
00:19:09.335 --> 00:19:10.365
years, a hundred years.

459
00:19:10.465 --> 00:19:13.645
But I mean, for sure it's a, it's a gradual progress, right?

460
00:19:13.645 --> 00:19:15.805
Like, you can't just make the, the flip as, as well

461
00:19:15.805 --> 00:19:18.885
as electrification because you have rural areas, right?

462
00:19:18.885 --> 00:19:21.765
You have fleets that are making deliveries

463
00:19:21.785 --> 00:19:23.165
or traveling to rural areas.

464
00:19:23.265 --> 00:19:24.285
And while the bigger cities

465
00:19:24.345 --> 00:19:26.325
and even the suburbs, you know,

466
00:19:26.705 --> 00:19:29.405
can more quickly adopt electrification infrastructure,

467
00:19:29.865 --> 00:19:31.325
you still have to figure out, okay,

468
00:19:31.435 --> 00:19:33.125
well if I have an electric truck

469
00:19:33.125 --> 00:19:34.205
that gets stranded in the middle

470
00:19:34.205 --> 00:19:35.885
of nowhere, what happens then?

471
00:19:35.905 --> 00:19:37.205
So, I mean, I think it's kind

472
00:19:37.205 --> 00:19:38.645
of a really fun position to be in.

473
00:19:38.645 --> 00:19:39.845
I don't know if you wanna provide

474
00:19:39.845 --> 00:19:41.165
some thoughts on that. Yeah.

475
00:19:41.365 --> 00:19:45.485
I think, uh, successful fleet managers are typically

476
00:19:45.495 --> 00:19:47.125
straddling the line Mm-Hmm.

477
00:19:47.205 --> 00:19:51.285
Of what is real practical way to keep my vehicles moving,

478
00:19:51.385 --> 00:19:52.805
to keep my drivers happy,

479
00:19:53.065 --> 00:19:56.005
to keep my operations team within their budget every day.

480
00:19:56.345 --> 00:19:59.925
But also taking the time to understand, to, to think about

481
00:20:00.435 --> 00:20:02.205
what would this look like if it were easy.

482
00:20:03.745 --> 00:20:07.365
And so when you, when you think about it that way,

483
00:20:07.595 --> 00:20:10.245
it's not just what is a potential future society,

484
00:20:10.545 --> 00:20:11.925
but what is a better way

485
00:20:12.025 --> 00:20:13.725
to run our fleet, to serve our customers?

486
00:20:14.425 --> 00:20:16.565
And you can, you can, if you start

487
00:20:16.565 --> 00:20:18.765
to take away those constraints of what your,

488
00:20:18.905 --> 00:20:20.605
not only your day-to-day job is Mm-Hmm.

489
00:20:20.685 --> 00:20:22.365
Which there's a lot that you have to get done there,

490
00:20:22.585 --> 00:20:25.045
but also what your drivers are asking for,

491
00:20:25.745 --> 00:20:28.525
if you take away some of that aspect, then,

492
00:20:28.595 --> 00:20:31.125
then you could start to see where those opportunities are.

493
00:20:31.265 --> 00:20:33.005
And maybe you can't take advantage of that right away.

494
00:20:33.005 --> 00:20:35.365
Mm-Hmm. But you can start to plan, you know, here,

495
00:20:35.505 --> 00:20:37.405
here's an initiative that I want to propose

496
00:20:37.585 --> 00:20:38.645
for next year Mm-Hmm.

497
00:20:38.945 --> 00:20:40.285
And something that I want to learn.

498
00:20:40.625 --> 00:20:42.565
And if you, and if you plan it that way

499
00:20:42.585 --> 00:20:44.605
and kind of build a business case with your leadership,

500
00:20:44.905 --> 00:20:47.320
you know, here is the potential impact it could, could have.

501
00:20:47.320 --> 00:20:48.645
And here's what I'm asking for you.

502
00:20:49.285 --> 00:20:51.285
I think that, uh, that constant testing

503
00:20:51.585 --> 00:20:55.405
and managing change for the organization is, is again,

504
00:20:55.475 --> 00:20:57.685
this other vital aspect of

505
00:20:57.685 --> 00:20:59.525
what the fleet manager will need to bring. And

506
00:20:59.555 --> 00:21:01.325
Very exciting, really, really cool stuff.

507
00:21:01.625 --> 00:21:03.805
So last question is a little bit of a, uh,

508
00:21:04.125 --> 00:21:05.165
a change in direction.

509
00:21:05.425 --> 00:21:07.245
So I understand you're a busy dad

510
00:21:07.245 --> 00:21:08.765
of twins, so congratulations.

511
00:21:08.815 --> 00:21:10.725
Thank you. Um, so

512
00:21:11.665 --> 00:21:13.965
how do you achieve work life balance, right?

513
00:21:13.965 --> 00:21:15.365
Like, you've got a busy home life,

514
00:21:15.505 --> 00:21:18.565
but you're clearly, you know, very busy on the work front.

515
00:21:18.985 --> 00:21:21.285
So are, you know, do you have a routine where you're like,

516
00:21:21.285 --> 00:21:22.725
okay, every Saturday we go do this,

517
00:21:22.865 --> 00:21:24.805
or, you know, I use a meditation app,

518
00:21:24.805 --> 00:21:26.885
or like how do you, how do you do that with your family?

519
00:21:27.595 --> 00:21:31.645
Sure. So, uh, first of all, having a toddler proof door,

520
00:21:31.905 --> 00:21:34.805
uh, doorknob cover is really helpful during the day.

521
00:21:35.055 --> 00:21:36.925
Right. But I really, uh,

522
00:21:36.945 --> 00:21:38.125
So they're not joining your Zoom calls?

523
00:21:38.675 --> 00:21:40.725
Yeah. They sometimes, they're sometimes able to break in

524
00:21:40.725 --> 00:21:42.925
and, and it's usually a, a, a benefit when,

525
00:21:42.995 --> 00:21:45.445
when they're there and they can, they can take us out

526
00:21:45.445 --> 00:21:46.885
of whatever we were talking about anyway.

527
00:21:47.585 --> 00:21:49.405
But there are, there are a few things that I do.

528
00:21:49.705 --> 00:21:52.125
So the first thing is I try to create boundaries

529
00:21:52.665 --> 00:21:54.445
and being, especially being a primarily

530
00:21:54.465 --> 00:21:55.765
remote employee Mm-Hmm.

531
00:21:56.325 --> 00:21:58.125
Spending time when I'm working at my desk

532
00:21:58.145 --> 00:22:01.525
or in my home office, I try to focus on work, whereas I,

533
00:22:01.525 --> 00:22:02.565
when I'm with my family

534
00:22:02.665 --> 00:22:04.725
or with my friends, I try to be present with them.

535
00:22:05.225 --> 00:22:07.765
And I'm not perfect, but even something as small

536
00:22:07.945 --> 00:22:10.885
as any family priorities go on the refrigerator

537
00:22:11.145 --> 00:22:13.405
and any of my work or professional tasks stay on my

538
00:22:13.405 --> 00:22:17.245
whiteboard by my desk is, is, is one one step I try to take.

539
00:22:17.785 --> 00:22:21.965
That's great. The other is about stream, trying

540
00:22:21.965 --> 00:22:23.525
to streamline communications.

541
00:22:23.785 --> 00:22:25.885
So we've all been in those meetings

542
00:22:25.885 --> 00:22:27.445
that could have been an email Mm-Hmm.

543
00:22:27.745 --> 00:22:29.045
And we all send emails

544
00:22:29.105 --> 00:22:30.165
or create presentations

545
00:22:30.165 --> 00:22:31.565
that could have been maybe even a teams

546
00:22:31.565 --> 00:22:32.845
message or a quick call Mm-Hmm.

547
00:22:33.065 --> 00:22:35.925
And when we're managing multiple projects, you're,

548
00:22:35.925 --> 00:22:38.765
you're entire week can get eaten up with these meetings.

549
00:22:39.225 --> 00:22:42.685
And so finding a way to dial that back in

550
00:22:42.865 --> 00:22:45.085
and to be more efficient is, is really helpful.

551
00:22:45.545 --> 00:22:49.205
One of my favorite hacks is to send content ahead of time

552
00:22:49.225 --> 00:22:50.405
for kind of offline review.

553
00:22:50.585 --> 00:22:52.285
It really reduces the back and forth.

554
00:22:52.305 --> 00:22:54.965
We all don't need to realign our calendars,

555
00:22:54.965 --> 00:22:56.725
maybe delay a meeting when we could have gotten

556
00:22:56.725 --> 00:22:58.045
that feedback in in a few days.

557
00:22:58.745 --> 00:22:59.845
So, so that's one piece.

558
00:22:59.865 --> 00:23:02.045
The, the other one, which I could talk for a while about,

559
00:23:02.145 --> 00:23:05.485
but, uh, it, it really has some really unique opportunities

560
00:23:05.625 --> 00:23:08.365
is using technology like generative AI

561
00:23:08.365 --> 00:23:10.085
and chat GBT mm-Hmm mm-Hmm.

562
00:23:10.165 --> 00:23:11.405
So whether or not it's built in a tool

563
00:23:11.405 --> 00:23:12.965
that you're using today and, you know,

564
00:23:12.965 --> 00:23:15.405
providing you some sort of review or insights

565
00:23:15.745 --> 00:23:18.605
or you're using it as a brainstorming partner, there's,

566
00:23:18.605 --> 00:23:21.285
there's really great opportunities that can help, you know,

567
00:23:21.385 --> 00:23:23.045
not only improve your efficiency,

568
00:23:23.045 --> 00:23:25.445
but for me, I use it to help, uh, kind

569
00:23:25.445 --> 00:23:27.805
of kickstart creativity and innovation. Right, right.

570
00:23:28.025 --> 00:23:30.405
As you know, as often as said, it's kinda easier

571
00:23:30.405 --> 00:23:31.565
to start from a draft or

572
00:23:31.565 --> 00:23:34.085
to start from something than to start from scratch.

573
00:23:34.085 --> 00:23:37.205
Right. So to your point, ve you know, help me brainstorm,

574
00:23:37.205 --> 00:23:40.045
gimme some ideas, and then you riff off of that and

575
00:23:40.045 --> 00:23:41.245
before you know it, you've, you know,

576
00:23:41.355 --> 00:23:42.885
have a whole new set of ideas.

577
00:23:43.075 --> 00:23:45.600
It's, I I totally agree. I I use it every day.

578
00:23:45.765 --> 00:23:47.445
It's been like the best thing

579
00:23:47.445 --> 00:23:48.525
that's come on the scene in a long

580
00:23:48.525 --> 00:23:49.525
Time. Yeah. And I would say

581
00:23:49.525 --> 00:23:51.605
that there's, I,

582
00:23:51.725 --> 00:23:53.005
I probably don't use it enough.

583
00:23:53.345 --> 00:23:55.085
Mm-Hmm. And I don't think, I, I think there's a lot

584
00:23:55.085 --> 00:23:56.405
of people who probably don't use it enough.

585
00:23:56.625 --> 00:23:58.805
So, and ev everyone what's gonna work best

586
00:23:58.805 --> 00:24:01.245
for you is probably gonna be different from someone else.

587
00:24:01.295 --> 00:24:03.645
Right. So really get in there and try and test. Right.

588
00:24:03.645 --> 00:24:05.365
So that could be a whole other podcast episode

589
00:24:05.425 --> 00:24:07.725
how fleet managers can use generative ai.

590
00:24:07.845 --> 00:24:09.005
I love it. Let's do it. Well,

591
00:24:09.005 --> 00:24:10.085
thank you so much for your time, Adam.

592
00:24:10.085 --> 00:24:11.085
This has been a real pleasure.

593
00:24:11.085 --> 00:24:12.485
Right, thank you. Thank you for having me.

594
00:24:12.905 --> 00:24:14.725
Thanks for listening to The Mile Marker podcast.

595
00:24:15.225 --> 00:24:17.405
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596
00:24:17.455 --> 00:24:18.925
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597
00:24:19.265 --> 00:24:22.165
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598
00:24:22.185 --> 00:24:24.125
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599
00:24:24.545 --> 00:24:26.925
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600
00:24:26.925 --> 00:24:29.125
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601
00:24:29.125 --> 00:24:32.045
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